As cyber threats remain to increase in sophistication, companies face a persistent difficulty in recruiting qualified cybersecurity professionals for defending their systems against the threat of malicious players.

According to a Gartner survey, 65% of organizations are striving to hire security professionals. In an era of low unemployment where the number of available workers is much more moderate, companies are finding it difficult to employ the expertise they need to reach their strategic goals.

According to ESG research, the cybersecurity skills shortage has resulted in an intensified workload on the current staff. Since companies don’t have sufficient skilled people, the extra task gets stacked onto the employees that they do have. This unavoidably guides to IT misconfigurations, individual error, improper allotment of tasks to skills, and employee burnout and recruiting and training tier-1 cybersecurity professionals rather than hire experienced cybersecurity experts. As more companies are striving to satisfy the proficient roles, they are taking more urgent steps to address their increasing needs – though not certainly the right ones. This is where the role of automation comes into play. 

Should You Stop Hiring Tier 1 Cybersecurity professionals?

The typical Tier 1 cybersecurity job description reads a little something like this:

Under broad supervision, this role is accountable for monitoring networks for security events and alerts to potential/active threats, intrusions, and/or signs of compromises and reacting to incidents at the Tier 1 level.
Monitor security foundation and security alarm devices for Signs of Compromise employing cybersecurity tools, under 24/7 operations.
Immediate response and resolution to security device alarm incidents and further incident investigation as needed.
Employ cybersecurity analysis to create security incident reports and document conclusions.
Log details of Security Operation Center call, including all events and steps taken, and follow tickets to support workflow administration. Document all events and actions.
Discover the intent of malicious action based on standard policies and guidelines and increase further research incidents to the next Tier of Incident Response.

Sounds…interesting, right? Necessary sure, but the Tier 1 SOC analyst role is all about information gathering and not about analysis. Most of these roles – like the one outlined above – mostly come down to data gathering, not analysis.

The Rise of the Automation

Security orchestration and automation platforms are particularly designed to address many of the most common security operations challenges.

Most security operations teams get thousands of alerts per day and can only study and react to a portion of them. On average, security operations teams leave 44% of alerts uninvestigated. The Tier 1 analysts are the ones on the front line of this alert deluge, making them the ones most responsive to alert fatigue and eventually, job burnout.

Addressing alert overload is one of the most important advantages security automation can deliver to security teams. Data collection is time-consuming, monotonous and extremely detail-oriented. It’s adapted to automation.

Applied accurately, security automation tools can recognize relevant, critical alerts in a fraction of the time, with a greater level of accuracy than a human analyst can. By applying an automation solution that recognizes and groups related alerts into functional cases, you can redirect your analysts’ time toward in-depth investigation, analysis, and incident response activities.


How ATAR can help?

ATAR can do automation, orchestration of both technology and people, giving a whole incident case management platform bundled with dashboards and reports.

Most of the top SOAR tools are equipped towards the most qualified SOC analysts or CSIRT members of this world. Sadly, such top talent is going to excessive levels of deficiency. So, instead of building tools for top specialists, ATAR's SOAR is for masses; for both experienced and less skilled analysts. 

This difference in target audience produces new challenges: making sure the system is safe (i.e. preserves the infrastructure against analyst errors), provides operators decide what to do manually for just clicking buttonמּon, user-friendly, easy to learn, easy to operate and secure (i.e. can have very granular control over solutions).

In other words, the ATAR's Security orchestration essentially transforms the game for tier-1 cybersecurity professionals by building a single, cohesive interface for handling different security tools. 

It decreases the requirement for expertise in each technology and, when passed through a single-pane-of-glass workbench, can essentially reduce the necessity to shift between multiple consoles. As with the automation of alert grouping, this places more time back into the analysts’ day for tasks that truly demand human intervention. 

To learn how ATAR helps you automate security operations, request a DEMO!